Product Updates

06/04/2026

  • [Issue fix] Ensure tooltip message is visible when hovering around item cart, plus, and info icons on customers UI and admin order capture when the default catalog view is set to tiles
  • [Issue fix] Fix the item characteristics selection issue, whereby the right allergens and characteristics are not displayed upon selecting them on specific white label
  • [Issue fix] Ensure pickup address remains visible on the admin order details page for previously submitted orders when order fulfillment method is changed from Pickup and Drop-off to Deliver or Pickup and Return
  • [Issue fix] Fix the UI alignment issue where the 'Order Fulfillment Method' label is not properly aligned with the options on the admin Order Capture settings page
  • [Issue fix] Fix the radio button selection issue, where the radio button is selected when a user clicks outside the radio button and label area on Catalog and Order Capture settings pages
  • [Minor Improvement] Set the default status of new vouchers to active by ensuring the voucher Active toggle is set to Yes (by default) on the add a new discount voucher page
  • [Issue fix] Fix the spacing issue on tooltips, where the tooltip text is displayed far from the corresponding elements in the admin UI
  • [Issue fix] Ensure proper alignment on Bank transfer and Cheque payment options on the admin order capture checkout page
  • [Issue fix] Ensure the item comment box is consistently visible on the item details page when typing the comment on customer UI when an item has options or variants on GonnaOrder and GoAdmin apps
  • [Minor Improvement] Update Eurobank and Cardlink backend configuration to redirect users to different payment links once the user proceeds to payment
  • [Issue fix] Display the customer's Google account profile picture when they login using their Google social account on Android GonnaOrder and template apps
  • [Issue fix] Ensure the user invite parameters are honored when inviting an existing user to manage a store using the invitation link so that the registration success message is displayed on the login page when the user opens the invitation link
  • [Issue fix] Fix the issue where a specific store's customer UI fails to load
  • [Issue fix] Fix the unresponsive 'Sign in with Google' button when a user makes a second login attempt after logging out on GonnaOrder and template apps

31/03/2026

  • [Enhancement] Update Sunsoft integration to support  the eat-in and takeaway functionality
  • [Minor Improvement] Functional improvements on the event booking functionality for person reservation on specific white label
  • [Feature] Add 'Cash or bank transfer' and 'Cash or cheque' as pay later options on the payments settings page. Allow the user to add their bank transfer details and display it across customer checkout page, thank you page, and customer's order email notification
  • [Issue fix] Fix the overlapping of the minimum order amount requirement for delivery orders error message with items in the cart list when scrolling cart items on the customer checkout page
  • [Feature] Enable order decomposition by store in multi-store & multi-catalog chain stores where catalog sharing is enabled and stores have linked external categories. The order is decomposed based on the store associated with each order item More Info
  • [Issue fix] Display a validation error message when a user fails to input a required field when creating a schedule on the schedule settings page in the admin UI
  • [Issue fix] Ensure time is displayed on the downloaded order details PDF receipt when time, day, and date are displayed on the order details in the admin UI
  • [Issue fix] Update the help link on the delivery settings help icon in the admin UI
  • [Issue fix] Optimize database query performance for creating daily order number
  • [Feature] Support different translations for the customer UI for different stores and white labels

30/03/2026

  • [Minor Improvement] Run a database script to update content items from a specific white label to GonnaOrder
  • [Feature] Allow stores to enable double delivery fee for items when Order Fulfilment Method is set to Pickup and Drop-off. This accommodates businesses that operate round trip such as taxis where a customer may request a to and from trip, doubling the delivery fee More Info
  • [Feature] Support a new POS integration for Greece-based stores - WPOS. When connected, incoming orders are published to WPOS
  • [Issue fix] Fix the breaking of the orders page layout on medium-sized screens (e.g., tablet and mini laptops) when the side bar is open or closed
  • [Feature] Allow stores to ask customers whether they want Eat In or Take Away before accessing the catalog when Delivery ordering mode is disabled. The customer's choice persists when submitting the order and is displayed on the admin UI. Additionally, the choice is sent to Sunsoft - if the store is connected to Sunsoft POS More Info
  • [Feature] Allow stores to create promotions for their business. These promotions are displayed on the customer UI as a popup when the user opens the menu for the first time. Users can associate promotions to a schedule, simplifying repeat promotions. More Info
  • [Minor Improvement] Enforce a rule on the backend API to prevent order update or adding items to basket by the unauthenticated API when Ordering or Shopping Basket is disabled
  • [Minor Improvement] Group wish dates for multi-day orders on the PDF receipt sent to the customer email and store's order notification email
  • [Issue fix] Fix issues that occur when adding a top-level category from the category page, where a) If an existing category has an image, the image is automatically preloaded on the Add Top-Level Category page, and b) when the user clicks Add Category and proceeds to Add Top-Level Category, the platform fails to redirect the user to the top-level category creation page.
  • [Issue fix] Update missing/broken help center links on the admin UI
  • [Issue fix] Fix the inconsistent visual styling on the Connect button on the Payments and Integrations settings tabs when it is disabled due to missing/empty mandatory fields
  • [Minor Improvement] Standardize address parsing from autocomplete on both customer and admin UI to ensure autocomplete results are mapped correctly into the visible address fields on both cases
  • [Issue fix] Display billing address information on the admin order details page when the customer provides their billing address details when submitting the order
  • [Issue fix] Replace the translation key displayed on the 'Pickup and return' order fulfilment method with the correct label on the Order Capture settings page
  • [Issue fix] Replace the 'Enable Billing Address' field label with 'Billing Address' on the order capture settings page in the admin UI
  • [Issue fix] Replace the 'Order Delivery Method' field with 'Order Fulfilment Method' on the order capture settings page in the admin UI
  • [Issue fix] Ensure the search bar is not displayed on the customer homepage and admin order capture screen when the 'Display Search Bar' setting is disabled
  • [Feature] Allow stores to set a service charge for delivery orders. The delivery service charge is a percentage of the order amount and if the percentage service charge is lower than the minimum service charge, the minimum delivery service charge amount is applied More Info
  • [Minor Improvement] Automatically trigger the inactivity popup after the configured time on the customer menu page when the user doesn't take any action
  • [Issue fix] Display wish time only once for grouped order items with a shared wish date & time on the orders dashboard when the desired wish date and time is set to order item level
  • [Minor Improvement] Deploy UX and Greek translation improvements on the nutrients section in the item details page on the customer UI
  • [Issue fix] Fix the random disabling of the 'Submit your order' or 'Proceed to payment' buttons on the customer checkout page when the store is closed to allow customers to submit future wish date orders
  • [Issue fix] Close all open popups on the customer checkout page when the inactivity video starts playing after the inactivity popup timeout

25/03/2026

  • [Minor Improvement] Renew the SSL certificate for a specific white label

23/03/2026

  • [Feature] Allow catalog sharing for linked stores in a multi-store & multi-catalog setup. Multi stores can link external categories and items from the parent store or any of the child stores, allowing customers to order from one store even if the item is offered on the parent or another child store More Info
  • [Issue fix] Fix the behavior of the increase quantity button (+) on the customer homepage, where it opens the item details page instead of increasing the item quantity when clicked on template apps
  • [Issue fix] Return customers to the correct category after navigating back from the item details page in the customer UI on template apps
  • [Issue fix] Fix the issue where item titles randomly fail to load on the customer UI
  • [Issue fix] Fix the slow loading of search results when searching a store with many orders
  • [Issue fix] Fix the temporary hiding of the comment box on the item details page when typing the comment in the customer UI due to control panel overlay on mobile screens
  • [Issue fix] Remove the extra white space on top of specific template apps
  • [Minor Improvement] Enforce technical changes on the platform's Swagger UI
  • [Issue fix] Ensure that billing address details remain visible on existing (already submitted) orders when 'Enable Billing Address' is set to Hidden
  • [Minor Improvement] Trigger different webhook types when an order item gets updated and when the updates are at the order level
  • [Issue fix] Replace the backend error translation key with a proper translated error message when an order cannot be submitted on the customer UI
  • [Issue fix] Fix the calendar visibility issue on the 'From' and 'To' fields when custom time range filter is selected while on the Confirmed orders tab
  • [Issue fix] Fix non-responsiveness, missing pagination, and UI flickering issues on the event booking functionality for white labels
  • [Issue fix] Automatically load customer UI with the selected wish date when the user clicks on Share and Preview, sets a date, and clicks the store link
  • [Minor Improvement] Split the settings into two menus, one with the core settings and one that are marketing related
  • [Issue fix] Ensure the 'Add a special note to your order (optional)' text area is fully visible on mobile/small screen when updating an existing order
  • [Issue fix] Hide the map icon on order details in the admin UI when the delivery order has no valid GPS coordinates
  • [Issue fix] Ensure pagination is displayed on the Customers page in the Admin UI in mobile view
  • [Issue fix] Improve security for Captcha authentication

16/03/2026

  • [Feature] Introduce a delivery setting that allows stores to show/hide the delivery zone name next to the delivery fee on the Customer UI. The delivery zone range is also displayed in kilometers (KM) More Info
  • [Issue fix] Fix the store-specific error that occurs when attempting to download order item details Excel report on the Statistics & Reports page if the selected period is 12 months or custom date range
  • [Issue fix] Always display the discount applied to an order when viewing it on the orders dashboard, regardless of the current discount schedule status (whether active or expired)
  • [Issue fix] Fix the issue whereby when items are added with different wish dates and times, removing all items for a particular day from the cart resets the wish time for all other items in the cart
  • [Minor Improvement] Add bottom margin on the catalog/menu page in the customer UI in desktop view
  • [Issue fix] Fix backend slot generation so that when slot duration is greater than zero, the API returns only slots that fully fit inside the availability window
  • [Minor Improvement] Standardize the image caching strategy across store media and content item media and introduce a consistent timestamp format using a query parameter
  • [Enhancement] Enhance the order decomposition feature to: a) prevent changing of the parent order, b) remove order item wish date and address for child orders, c) send child orders only to delivery and POS providers, and d) publish both parent and child orders to external webhooks
  • [Minor Improvement] Increase the character limit for the doorbell field on the customer checkout page to 200 characters
  • [Issue fix] Only allow users to view stores where they have admin access on the multi-store & multi-catalog settings page in the admin UI
  • [Issue fix] Display the placeholder text 'Please select' and a dropdown icon when selecting gender on the 'Add a new customer' page in the admin UI
  • [Issue fix] Only display the final discounted price on the 'Add to your order' button on the item details page on the customer UI when discount is applied for the item
  • [Minor Improvement] Automatically delete order items from draft orders older than a month
  • [Enhancement] Trigger an order update webhook when a user updates/edits order details but does not change the order status

12/03/2026

  • [Issue fix] Fix the issue where the autoprint app randomly stops printing orders

10/03/2026

  • [Issue fix] Fix the issue where Wolt Drive delivery Status is missing for orders that are combined into a single Wolt delivery order resulting in orders not reaching the status completed
  • [Issue fix] Fix the issue where the delivery selector in app redirects to browser with an error
  • [Issue fix] Update the incorrect tooltip message displayed for inactive items on customer site and admin order capture
  • [Issue fix] Fix POS Technical issue on Sunsoft integration where the integration process did not sent the order to the correct store
  • [Issue fix] Fix payments not working for reservations

09/03/2026

  • [Issue fix] Fix the issue that the order customer info not present is sometimes shown at checkout page for multi-day orders
  • [Minor Improvement] Improve security in the API to access customers by store admins
  • [Issue fix] Customer's Details missing from Order Items Details Excel when the customer is not a member
  • [Feature] Decompose orders to child fulfilment orders if they have different address More Info

05/03/2026

  • [Issue fix] FIx login issues for whitelabels
  • [Issue fix] Display the success message after the password reset via Forgot Password flow
  • [Issue fix] Fix the Redirection URL for Eurobank payment provider
  • [Feature] Decompose orders based on order item wish time. Orders that contain multiple items for different days are decomposed to multiple fulfilment orders, one for each day. The admin user can filter the orders and see either all orders or only decomposed child fulfilment orders or only parent orders. More Info
  • [Minor Improvement] Support a market place platform payment markup fee for some payment providers
  • [Issue fix] Avoid the mobile number field to show error message without input on the heckout page when selecting “I want to receive it at my address”
  • [Minor Improvement] Refactor myNext integration to use backend connect/disconnect flow (fix CORS)
  • [Minor Improvement] Update the autoprint application and fix issue occuring when retrieving token for some stores
  • [Minor Improvement] Change translation of Greek for some texts
  • [Issue fix] In Admin UI dates display the year if it is not this year
  • [Issue fix] Fix the issue that the inactivity timer doesn't clear the basket when enabled
  • [Issue fix] Fix an issue where the billing information text overlaps below icon instead of starting beside it in admin orders Mobile View
  • [Minor Improvement] Publish Webhook on Admin Updates to Submitted Orders and Keep `updatedAt` Accurate for Draft and Submitted Orders
  • [Feature] Introduce a store setting to control Item Options Layout (single page vs step-by-step). When setting to step-by-step every option group is being configured as a separate page. The user can go back to change the previous selection. More Info
  • [Issue fix] Whitelabel changes to support mandatory other order number input prior to ordering
  • [Issue fix] Fix the mobile responsive view on the customer order page
  • [Issue fix] Fix the colour of the custom text on thank you page black
  • [Issue fix] Fix the unexpected error page shown after creating zone using “Use post codes” option, although zone is created successfully
  • [Issue fix] Ensure that it is not possible for a user to set the parent of a store to itself
  • [Issue fix] Fix the error page displayed instead of proper validation message when deleting a discount voucher assigned to loyalty