Product Updates

16/12/2025

  • [Feature] Allow Excel upload for items and variants based on price description. Users can create or update price variants per item based solely on the Price Description column. Variants are created only when multiple Excel rows exist for the same Category and Offer Name but with different Price Descriptions More Info
  • [Minor Improvement] Display favicon for specific white label tenant and update the tenant name
  • [Issue fix] Fix the error that occurs on the customer checkout page when applying a first login discount voucher that is inactive
  • [Issue fix] Fix missing translations when browser language and the admin user language are set to Greek
  • [Issue fix] Standardize the font on the Standalone Payments header to match other headers in the admin UI
  • [Minor Improvement] Remove the extra API call on the Stations page when adding or deleting a station
  • [Issue fix] Enable users to successfully remove nutrition information from catalog items in the admin UI

15/12/2025

  • [Issue fix] Fix the gateway timeout screen that appears occasionally when doing Epay terminal payments for the kiosk app
  • [Enhancement] Improve Purple-I integration to support ASAP orders
  • [Minor Improvement] Update install certificate and email domain for a white label
  • [Feature] Support a new online payment provider - NBG Pay, for stores based in Greece More Info
  • [Issue fix] Remove the extra characters 'ionic' that appears on the customer reservations URL in the GoAdmin app
  • [Issue fix] Fix the layout of order action buttons 'View', 'Confirm', 'Ready', and 'Reject' which overlap with the order details on the Orders page in expanded view
  • [Issue fix] Hide the 'Register Refund' button on unpaid orders in the Orders page
  • [Issue fix] Fix Wolt Drive webhooks to support missing webhook events
  • [Issue fix] Update French translations on the customer checkout page
  • [Issue fix] Display the 'Register Refund' button on the Balance & Refunds page when the business day is open
  • [Issue fix] Fix the error that occurs when paying for the monthly subscription on the Billing page in the admin UI
  • [Enhancement] Display the item image/ thumbnail on the basket section in the customer checkout page in tablet view for kiosks

10/12/2025

  • [Issue fix] Fix the automatic printing issue where some orders are not being sent for printing for some stores
  • [Minor Improvement] Add Loyverse integration on specified white label platform
  • [Minor Improvement] Display the white label icon on browser & app notifications for incoming orders. If the white label has no icon, show the notification without an icon
  • [Issue fix] Always send the item name and price variant name when submitting an order to Purple-I if an item has variants
  • [Issue fix] Always consider the store white label domain when inviting a user via email to manage a white label store
  • [Minor Improvement] Allow event organizers to upload an event map on the event booking functionality for white labels
  • [Minor Improvement] Improve performance for specific queries
  • [Minor Improvement] Update the text and remove links on the registration and subscription expiry emails
  • [Feature] Allow stores to customize their order thank you page. Stores can opt to show or hide the order reference number, order status, and the option for email receipt on the thank you page More Info
  • [Minor Improvement] Display all order action buttons when the user clicks 'View' order on the Orders dashboard in the admin UI
  • [Feature] Display the customer's last order on the customer ordering page when they are logged in. The customer can also click the Reorder button to add the last order's items to the cart for quick reordering More Info

08/12/2025

  • [Issue fix] Fix the alignment of the Disconnect button on the HubRise integration section
  • [Feature] Allow users to add nutritional information (Calories, Net Carbs, Protein, & Total Fat) on options and variants More Info
  • [Issue fix] Fix Wolt Drive webhooks to send order delivery status updates
  • [Issue fix] Fix issue when items of the catalog cannot be updated for some stores
  • [Enhancement] Display the info icon on menu items in the customer UI when ordering is deactivated for the store
  • [Minor Improvement] Create Epos Now app for white labels
  • [Minor Improvement] Ensure that all orders are sent to Hubrise even if there are mandatory external ids missing. All orders should be shown in the Hubrise dashboard, and in case Hubrise finds issues when submitting the orders to the POS, these errors will be shown in the Hubrise dashboard
  • [Enhancement] Mask gift card and voucher codes on orders dashboard in the admin UI for standard users and manager roles
  • [Feature] Support store integration with Loyverse POS for order submission and catalog synchronization More Info
  • [Minor Improvement] UI and translation changes on the 'Customers' section in the admin UI
  • [Minor Improvement] Log outbound SMSs sent to customers notifying them that their order is ready
  • [Minor Improvement] Display the loader when the video upload is in progress on the 'Play video after inactivity' setting in the admin UI
  • [Enhancement] Show the currency ISO code instead of $ symbol for stores in countries that use the Eastern Caribbean Dollar (XCD).
  • [Issue fix] Fix the error that occurs when deleting a store when it has no catalog and is eligible for deletion
  • [Feature] Allow store users to set how variants are displayed on the customer UI. The user can set the variant display mode as 'Show all variants', where all variants are displayed on the home page. Alternatively, the user can choose 'Show 'From' price only', where the user will see the lowest price either from the main item or the variants. More Info
  • [Issue fix] Enforce a consistent and responsive UI on the Reservation Slot section on smaller screens
  • [Issue fix] Update French translations on the customer login page and the customer information section header
  • [Minor Improvement] Display the Epay header on the customer checkout page when the store has enabled Epay integration
  • [Issue fix] Fix the error that occurs when a customer tries to log out from the customer self-care portal
  • [Issue fix] Enable the dark blue highlight when a user clicks 'Balance & Refunds' in the admin UI
  • [Minor Improvement] Display HubRise external order ID on the orders dashboard
  • [Issue fix] Avoid unnecessary API calls to check for reservations, made when leaving the reservation page the admin UI

01/12/2025

  • [Minor Improvement] Introduce payment provider markup fee on the 'Billing' section in the admin UI. The store user can set the fee as a fixed amount or percentage
  • [Minor Improvement] Add delivery tracking on Wolt Drive to know when the order is actually handed to the customer
  • [Minor Improvement] Always send a white labeled customer registration email for all white labels
  • [Issue fix] Always refresh orders automatically in the orders dashboard without the need for manual refresh
  • [Feature] Introduce loyalty statistics for stores. In a multi-store & multi-catalog setup, users can view the loyalty stats for each child store as well as the total loyalty stats over time. Users can also view which points were added manually by an administrator or earned by customer orders More Info
  • [Feature] Introduce a Balance & Refund feature for sales and balance management. Store users can track their daily sales reports by starting a day and providing their opening balance and tracking the day's transactions. At the end of the day, they can visualize their sales performance and note any discrepancies. For refunds, users can register independent refunds or order-based refunds when necessary, ensuring seamless performance tracking and operations. More Info
  • [Feature] Allow store users to set the postcode field as mandatory, optional, or hidden on the delivery settings in the admin UI. When set as mandatory, customers must provide their postcode when submitting their delivery order. If set to optional, customers can provide or fail to provide their postcode during order submission. If set as hidden, the postcode field is not displayed on the checkout page when submitting a delivery order. More Info
  • [Issue fix] Fix the broken Viva integration settings, whereby the 'Physical Terminal' form is not being displayed
  • [Issue fix] Fix swagger UI errors across all environments
  • [Minor Improvement] Standard the chart and 'Period' column across all statistics views on the statistics page in the admin UI
  • [Minor Improvement] Include a refund policy link for white labels
  • [Issue fix] Automatically update dates and times on the customers dashboard in the admin UI according to the store's current time zone when the store's country gets updated
  • [Issue fix] Fix the wrapping of the store link in reservation settings on the GoAdmin app
  • [Minor Improvement] Refactor all customer UI popups to enhance readability
  • [Issue fix] Display the store flyer on the 'Share & Preview' page in the admin UI on mobile and tablet view.
  • [Issue fix] Fix the UI styling of the 'Pay later option' field on the 'Payments' settings page in the admin UI
  • [Minor Improvement] Enable the import of menu items and their associated options when synchronizing catalog with TISSL POS
  • [Minor Improvement] Enable super admins and tenant admins to delete catalog from a store
  • [Issue fix] Automatically update the category associated with customized child store items when a user changes the parent store category in a multi-store & multi-catalog setup where child stores inherit catalog from the parent.
  • [Issue fix] Fix the misaligned delete store popup on the admin UI
  • [Issue fix] Rectify the alignment of different statuses on the catalog Change Status dialog box
  • [Issue fix] UI fixes and functional improvements on the event booking functionality for white labels
  • [Minor Improvement] Improve the performance of the loading the item detail page on mobile apps
  • [Minor Improvement] Configure Witec Stripe ID for white labels
  • [Issue fix] Remove the additional text 'ionic' that appears on the URL after the 'https' when opening a multistore and checking the Recents list on the GonnaOrder app
  • [Issue fix] Fix the misaligned 'Add Item' button on the catalog page in the admin UI on medium screen sizes like tablet view
  • [Issue fix] Ensure that the full name is displayed correctly on customer dashboard
  • [Issue fix] Allow customers to proceed to the child store's ordering page from the parent store homepage when they input a delivery address that is served by one of the child stores when the 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix] Enable text wrapping for item comments on the order summary section of the customer checkout page when the item comment(s) is long and unbroken

24/11/2025

  • [Issue fix] Display the loader with a white background when submitting an order on the customer checkout page
  • [Minor Improvement] System automatically sets the store account manager to the person that created the store. Super admins can see see who created the user on the 'Users' section in the admin UI
  • [Enhancement] Introduce the items subtotal amount on the checkout page, orders dashboard, and order receipts. The subtotal includes the total value of all menu items and options. However, it excludes any other fees such as delivery fee, service charge, and transaction fee
  • [Minor Improvement] Standardize icons and text alignment on the orders page in the admin UI
  • [Issue fix] Fix the error that occurs on the Epos Now integration section when the Epos Now token is revoked
  • [Minor Improvement] Standardize the layout of all providers on the payment and integration settings
  • [Minor Improvement] Update French translations on the customer UI, admin UI, and backend
  • [Issue fix] Ensure consistent translations on the customer interface when the Customer UI Language is set to 'Based on browser preferred language'
  • [Feature] Allow stores to integrate with TISSL POS for better order management. All incoming online orders are sent to TISSL POS. Users can synchronize their catalog with TISSL to import and fetch catalog updates from their POS. Customers can also use the standalone payment functionality to pay at table for their orders placed on an open tab for a table More Info
  • [Issue fix] Fix the error that occurs when publishing the GoAdmin app for Android on Google Play Console
  • [Minor Improvement] Display all the dates and times on the customer and admin interface based on the store's time zone
  • [Minor Improvement] Improve Wolt logging and troubleshooting

17/11/2025

  • [Issue fix] Enforce the video size limit of 50MB when uploading a video under the 'Play video after inactivity' feature on the order capture settings page
  • [Minor Improvement] Improve the loyalty POS search API to validate when multiple matches are found
  • [Minor Improvement] Improve database resilience to ensure the platform stay up even when a tenant database is down or unreachable
  • [Minor Improvement] Update properties and certificate for various white labels
  • [Minor Improvement] Update the text displayed on the 'Use Current Location' popup on the checkout page when the user selects the option to have the items delivered at their address
  • [Issue fix] Fix the non-responsive category header section on the category details page which leads to an inconsistent UI on smaller screen sizes
  • [Issue fix] Display the category name on the detailed order PDF receipt in the customer's email attachment
  • [Issue fix] Fix the database error that occurs when creating the parent store relationship on the Multi-Store & Multi-Catalog settings
  • [Issue fix] Fix the Facebook login violation issue to ensure compliance with Meta's verification requirements
  • [Feature] Upgrade the AutoPrint app to support label printing. Users can enable the 'Multiple Labels Per-Item' to print a receipt for every order item. Also, they can enable both the 'Single Order Ticket' and 'Multiple Labels Per-Item' to print one receipt with all items and other receipts for each order item More Info

10/11/2025

  • [Issue fix] Fix the issue where customers can submit reservations for more people than the configured table capacity limit for the store tables
  • [Issue fix] Fix the error that occurs when trying to download the catalog Excel file from either 'Upload via Excel' or 'Change and Translate Labels'
  • [Minor Improvement] Enable auto-refresh orders on the 'Confirmed' and 'Ready' orders tabs in the orders dashboard in the admin UI
  • [Enhancement] Automatically enable delivery zone restrictions when a user creates a new delivery zone. If the user manually turns it off, it stays as such until they create another delivery zone
  • [Enhancement] Introduce the option to view only parent items when viewing order item statistics on both 'Statistics' and customer dashboard page. This option allows users to filter out options from the order item statistics page, leaving them only with primary items. Users can also opt to view all items including options associated with the primary item.
  • [Enhancement] Automatically save the customer's delivery house number (if not empty) when submitting orders to Sunsoft and print it on the order receipt
  • [Issue fix] Standardize the font size of various elements (i.e., 'Total,' 'Unpaid' status, and the actual product prices) of the order details page in the admin UI
  • [Feature] Improve the catalog import from photo feature with smarter AI features for better accuracy More Info
  • [Issue fix] Fix the issue where orders with discount vouchers are not posted to HubRise
  • [Minor Improvement] Technical platform upgrade to enhance performance and security

04/11/2025

  • [Issue fix] Fix the issue on the customer self-care portal, whereby an incorrect country flag is displayed momentarily before showing the correct on when the customer clicks 'My Profile'.
  • [Issue fix] Fix the issue on the order capture page, whereby when a monetary discount is applied to an item, its price is displayed in orange font.
  • [Minor Improvement] Support Telesign SMS for all white labels
  • [Issue fix] Improve stability of the application so that it continues to run even if database migration has failed during deployments of new features
  • [Issue fix] Fix the error that occurs when accessing the statistics page in the admin UI
  • [Minor Improvement] Update the 'Refresh' button on Siteboon to 'Refresh status'
  • [Issue fix] Include the transaction fee decimal values when calculating the total order amount on the orders dashboard in the admin UI
  • [Issue fix] Fix the issue on the reservations page popup in the admin UI, whereby when a user clicks 'Create Reservation' and then clicks other items on the left pane, the popup up remains open, overlapping with other pages' UI elements
  • [Issue fix] Fix the continuous loading issue that occurs on the 'Confirmed' orders tab when a store has a large amount of orders
  • [Issue fix] Improve the performance order search API to allow faster loading of the "Ready" orders screen
  • [Issue fix] Remove the validation error message and allow customers to submit an order when a first login discount is applied to a child store that inherits vouchers from parent and has disabled the voucher question
  • [Issue fix] Allow users to upload catalog via Excel when both discount and discount type fields are empty
  • [Issue fix] Fix the incorrect URL redirection issue that occurs when a customer chooses delivery method and enters their address then clicks 'Next' on the parent store homepage in multi-store & multi-catalog stores when the set parent store behavior is 'Delivery/Pickup Child Store Selection'
  • [Feature] Allow store users to customize their legal links, that is, the Terms & Conditions, Privacy Policy, Cookie Policy, and Refund Policy URLs. This will enable them to link to their legal policies, ensuring seamless compliance to business/ regulatory policies. More Info
  • [Issue fix] Fix the issue on marketing settings page where the URLs entered by the user are not saved permanently and instead they are removed after refreshing the page
  • [Minor Improvement] Change the pricing component to support also optional inputs
  • [Issue fix] Fix the web app issue, whereby it crashes when the customer tries to enter their delivery address information after selecting 'I want to receive it at my address" on the checkout page
  • [Issue fix] Fix the issue where an incorrect table number is being sent to Sunsoft
  • [Minor Improvement] Set default values for various reservation settings
  • [Minor Improvement] Trigger the send email action when the user clicks the email icon on the customer 360 dashboard
  • [Minor Improvement] Improve the mobile apps building process for iOS Devices.
  • [Minor Improvement] Apply Google Play's 16 KB page size compatibility requirement for all admin apps

27/10/2025

  • [Issue fix] Fix Purple-I integration issues
  • [Minor Improvement] UX improvements on the event booking status approval functionality for white labels
  • [Enhancement] Improvements on the Epos Now GonnaOrder app to support multiple GonnaOrder stores when they're configured with the same location
  • [Issue fix] Fix the error that occurs when a user opens the GonnaOrder app, accesses a store, and closes the app and then reopens it and tries to open a different store
  • [Issue fix] Fix the issue whereby the parent store is displayed along with child stores on the child store customer UI when one of the child stores is marked as independent
  • [Minor Improvement] Improve/standardize the spacing before the 'Pay with link or QR code' button on the order details page in mobile view
  • [Minor Improvement] Technical changes on the customer profile picture and social account picture to standardize their alignment
  • [Minor Improvement] Increase the supported character limit for short & long description and price description on the item translations page
  • [Minor Improvement] Allow special characters on order item comments when sending orders with item comments on Epos Now
  • [Issue fix] Fix the collapsing of the customer login options UI on mobile browsers when the store name or description is long
  • [Issue fix] Remember user login session on GonnaOrder and white label apps and also the customer login session on all child stores if the customer logs in on the parent store homepage in a multi-store setup