Product Updates

07/07/2025

  • [Issue fix] Fix EposNow catalog synchronization to sync all options listed under each option group
  • [Feature] Allow customers to manage their profile on the checkout page. A customer can log into their account, view their profile data, manage multiple addresses, and upload a picture. Also, customers can view their loyalty points and transactions on the store More Info
  • [Issue fix] Fix the reservation time issue, where users cannot make a reservation when the store country's time zone is different from the user's current time zone

04/07/2025

  • [Issue fix] Display the correct the email sender name when a user triggers an account creation, forgot password, or booking email on white labels
  • [Issue fix] Fix the exclude date in schedules for some countries, where users can submit an even when a store is closed (during the excluded dates & times on the schedule)
  • [Issue fix] Fix the 'Reload Application' error that occurs when a user proceeds to payment on Emerchantpay-connected stores
  • [Issue fix] Fix the Wolt menu synchronization feature, whereby it does not fetch all items and categories
  • [Issue fix] Fix the synchronize catalog with EposNow, whereby if a product is used in a multiple choice product, then it is only imported as an option group, and not created as an offer within a category
  • [Minor Improvement] Block orders that are rejected before their scheduled wish date from being sent to Sunsoft POS
  • [Minor Improvement] Display custom integrations for all white labels
  • [Issue fix] Fix the continuous flashing of the screen that occurs when a user clicks the 'Start new order' button in the GonnaOrder app on iOS devices
  • [Minor Improvement] Allow store users to import customers via the Excel API
  • [Issue fix] Clear customer details on the checkout page when a user clicks the 'Start new order' button after submitting an order or when the inactivity timer is triggered
  • [Issue fix] Fix the automatic deletion of characters that occurs when a user is inputting the order notes on the customer checkout page
  • [Issue fix] Fix the translation issue on the customer checkout page, whereby it displays the raw translation key 'public.checkout.dropOfInfo' instead of the localized text, 'Drop-off information'
  • [Issue fix] Fix the error that occurs when a user tries to make a reservation when a schedule is added for reservations even if the selected time is within the reservation schedule

30/06/2025

  • [Minor Improvement] Functional and UX improvements on the event booking functionality for white labels
  • [Issue fix] Fix the error message that is displayed when a user scans the payment QR code for Fygaro payments
  • [Issue fix] Fix the customer UI layout breaks on the customer checkout page which display incorrectly when 'Payment Inactive' or 'Payment Mandatory' is selected as the payment options, and 'None' is selected in the pay later option
  • [Issue fix] Standardize and align the terms and conditions acceptance checkbox and text on the customer checkout page in mobile view
  • [Minor Improvement] Change the label for 'Inherit vouchers and loyalty from parent store' to 'Inherit customers, vouchers and loyalty from parent store' in the Multi-Store & Multi-Catalog settings
  • [Enhancement] Allow store users to input the customer's Instagram ID when adding a new customer on the admin UI and display it on the customer's 360 dashboard
  • [Issue fix] Fix the incorrectly displayed start time when a user selects a time slot for booking a table in the admin UI using the Find table feature
  • [Issue fix] Fix the incorrectly displayed time slots for wish time in the customer UI and the checkout page
  • [Issue fix] Fix the import catalog from another store and via Excel, where the item type is not imported correctly

23/06/2025

  • [Feature] Introduce Witec Integration for Greece More Info
  • [Feature] Introduce iotsoft POS integration for Greece More Info
  • [Issue fix] Fix the validation message 'You must select one value,' which is displayed even when a user selects a payment option on the customer UI
  • [Issue fix] Fix the misaligned date-time picker when a user selects the time when like to collect their order and maintain a consistent font on the date and time components on the customer checkout page
  • [Issue fix] Update translations for both the admin UI and customer UI
  • [Issue fix] Remove the extra scroll bar that is displayed when a user loads the catalog page in the admin UI

18/06/2025

  • [Issue fix] Fix the broken help center link for partner program on the admin UI
  • [Minor Improvement] Send location label and location external ID (if not null) when retrieving order information via the Get order details API
  • [Issue fix] Fix the item description visibility on the customer UI where if the description is long, it is not fully visible on iPhone devices
  • [Issue fix] Fix the error that occurs in Sunsoft integration, stopping some orders from being sent to Sunsoft
  • [Issue fix] Fix Epos Now catalog synchronization issues whereby when a category has child categories, the parent category is not being imported

13/06/2025

  • [Enhancement] Add store ID and more order information (e.g., location, station, & top level category) when retrieving orders via API and publishing order events
  • [Enhancement] Allow customers to be inherited from parent store for member authentication. When customers are created at the parent store level, child stores can inherit them, allowing them to be treated as members at the child store level and can be authenticated when the child store has set the member only authentication feature.
  • [Issue fix] Send buzzer number and ordering rules to Sunsoft POS as order comments
  • [Issue fix] Validate the location when a new location order is initialized
  • [Issue fix] Fix the payload which is sent to an incorrect store endpoint, leading to orders not being delivered to Sunsoft
  • [Minor Improvement] Display order item comment section on the item details page on the customer UI only when the 'Add to your order' button is active
  • [Issue fix] Fix the invite user as a catalog manager, whereby it invites them as a standard user too, creating duplicate users with different roles
  • [Minor Improvement] Allow store users to import customers via Excel API
  • [Enhancement] Display a back button on the customer UI for stores in a multi-store setup to allow users to quickly switch to the previous store
  • [Issue fix] Fix the Epos Now catalog synchronization to only import items marked as 'Sell on Web' and synchronize all categories on Epos Now
  • [Enhancement] Display the specific store in which a customer first registered on the customer dashboard of the parent store in a multi-store & multi-catalog setup

10/06/2025

  • [Issue fix] Fix the sorting logic on the Customers' list on the admin UI
  • [Issue fix] Display the edit item icon on the same line on the order summary section in the customer checkout page when item names are long on small screens
  • [Issue fix] Display Apple Pay and Google Pay payment methods on the Emerchantpay payment checkout page
  • [Minor Improvement] Configure webhook for Hobex payment provider
  • [Issue fix] Standardize the font color of the 'Thank you' and store description text on the thank you page
  • [Enhancement] UI enhancements on the checkout page for desktop devices. Display the checkout page in two columns on desktop view to enhance user experience
  • [Issue fix] Fix the GonnaOrder app which restarts when a user clicks the 'Start a new order' button on the inactivity popup on mobile devices with small screens
  • [Enhancement] Improve how the location in the URL is saved on the cookies. Only save and remember location if it is passed by URL (do not save the location on cookies if the customer manually enters the location or table on the checkout page). If the location type is room or location, save it on the cookies for 7 days. For all other location types, save it for one day.
  • [Issue fix] Fix the customer UI checkout page, which freezes randomly when the user is navigating the checkout form
  • [Minor Improvement] Set a minimum amount validation for stripe payments
  • [Issue fix] Allow users to continue in the same tab when they complete payments via the Viva App
  • [Issue fix] Display the item name on the validation message for reservable items when a customer tries to submit an order with multiple reservable items if the offer is custom in an inherited catalog
  • [Issue fix] Fix issues that occur when processing viva payments via physical terminal on GO Kiosk and other GonnaOrder apps
  • [Issue fix] Fix the continuous loading state that occurs when a customer proceeds to pay online with Global Pay if the store has set payment as mandatory
  • [Minor Improvement] Update Neosoft certificate password credentials
  • [Issue fix] Display the time slot dropdown for the item return date on the checkout page when pickup and return is the selected order fulfilment method for the store

03/06/2025

  • [Issue fix] Generate the payment URL when a customer user scans the payment QR code
  • [Issue fix] Display an item as non-orderable on the admin UI when a user creates it as a new item and sets it as inactive
  • [Issue fix] Fix the order notification email, which is occasionally received twice when a store Rootline payment provider
  • [Minor Improvement] Open the legal links (i.e., terms and conditions, privacy policy, & cookies) in an iframe for white labels
  • [Issue fix] Customer UI improvements to remove the extra blank space on item details page when the item has multiple options on small screens
  • [Issue fix] Fix the Epos Now catalog synchronization feature, whereby only categories are imported when a store has an existing manually created catalog

02/06/2025

  • [Issue fix] Fix Epay payment status issue, where some customer payments are displayed as in progress yet the payment was successful
  • [Issue fix] Allow reservable items to be ordered only once with a time slot even when a user places a paid order
  • [Issue fix] Remove links to third-party providers from the logos of supported integrations and payment providersin
  • [Issue fix] Display 'On Screen Form' as the preselected payment method entry radio button on the admin UI payment settings
  • [Minor Improvement] Standardize all dialog box popups in the admin UI
  • [Issue fix] Fix the table details creation issue, where in some cases, the table details are not saved when creating new or modifying existing tables
  • [Issue fix] Display the redeemed amount in the loyalty transactions of the parent store when a voucher is redeemed from Sunsoft
  • [Issue fix] Fix the error that occurs when a customer attempts to login using their social account on the cart page if the item added to the cart has a negative price

27/05/2025

  • [Issue fix] Display GonnaOrder apps on Google Play even when the device doesn't have the required hardware required (e.g., camera) by the app
  • [Minor Improvement] Only display selected integrations and payment providers based on white label requirements
  • [Minor Improvement] Improve Stripe webhook handling
  • [Feature] Integrate Neosoft payment provider for physical terminal payments More Info
  • [Feature] Introduce a 'pay via QR code' feature for all payment providers. Customers are prompted to scan QR code to complete order payment when they proceed to pay online More Info
  • [Issue fix] Rectify the incorrect currency format displayed when the currency is set explicitly by the store rather than using the store's default currency
  • [Issue fix] Display the parent store header on the parent store's customer interface when the child store(s) are independent instead of a blank page
  • [Feature] Allow users to set items as reservable. With this setting, the store item is only orderable (reservable) if it has not yet been ordered by another customer within the same time slot More Info
  • [Feature] Introduce transaction fee per order. Store admins can set a fixed or percentage (or combine both) fee for every order customer order. The transaction fee is added to the order amount on the cart page More Info